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Will you be able to deliver my order today?
Yes! We can certainly have your order delivered today. Kindly order by the time listed below for each city:
Dubai: Order before 7pm
Abu Dhabi: Order before 1pm
Sharjah: Order before 4pm
Ajman: Order before 4pm
For same-day delivery after these hours, please call us for immediate assistance during opening hours. Our office is open 7 days a Week from 8AM – 7PM Gulf Standard Time.
Exceptions: Just to make you aware, that Fridays and public holidays are excluded from same day deliveries. As long as you can see and select a delivery date during checkout, the order will be delivered to you or the recipient on that specific date.
How many different ways can I place an order?
We can process your order (i) Online (ii) By phone.
(i) Online – Once you have selected the item, please click on Order Now and proceed to Secure Checkout.
(ii) By Phone – Please call us (UAE): call this number first +971 42 56 52 72, then alternatively +971 50 6945 041 (Mobile 1) or +971 50 3422 543 (Mobile 2) during our office hours (8AM – 7PM GST Daily) and we will be happy to place your order.
Which payment methods do you have?
We are planning to have more payment options fro our online shop in the near future. As of July 2020 secure payment here on our website can be made by Paypal (you can use credit card and debit card via Paypal), Bank Wire, Cheque and Payment on Collection.
Summary of options:
– PayPal (you can use your credit / debit card here)
– Cash Pickup | Cash on Delivery
– Money Transfer | Bank Transfer
You can also phone our flower store and tell us which of the products on the site you would like, and we can process your payment over the phone.
Is my contact information confidential?
What is Cash on Delivery & Cash on Pickup?
Having the Cash on Delivery payment option available allows you to pay for the goods at the time of delivery. Having the Cash on Collection payment option available enables you to pay for the goods at the time of collection.If you do not have a credit card, this is a reliable method we can provide for you.
Do you phone the customer before delivery? Do you deliver at a time convenient to the recipient?
In the event that we need to make extra checks to confirm the delivery location, we will always find this out from you and it is very important for you to provide the exact location details. In all instances, our aim is to maintain the element of surprise.
It is company policy to call the recipient before making the delivery to make sure that we have the correct address, and that the recipient is at that address during the time of delivery.
Does Fleurs Damour Deliver Internationally?
We deliver to Dubai and the United Arab Emirates. We do not deliver outside the UAE.
How can I cancel my order & Will I receive a full refund?
If cancellation requested 24 hours in advance of the delivery date an orders can be cancelled for a full refund. If an order has already been shipped, shipping fees will not be refunded. In the case of perishables such as chocolate, fruit, and similar, 50% of the product purchased will be non-refundable.
What are Fleurs Damour Dubai Festival City Mall Opening Hours?
Should you decide to visit the our flower store at Festival City Mall in Dubai, you can purchase your flowers there – we would love to see you!
Dubai Festival City Mall
United Arab Emirates
What is the official website address for Fleurs Damour in Dubai?
Our website address is https://www.f-damour.com