FAQs Page - Fleurs Damour Dubai

FAQs Page

Will you be able to deliver my order today?

How many different ways can I place an order?

Which payment methods do you have?

We are planning to have more payment options fro our online shop in the near future. As of July 2020 secure payment here on our website can be made by Paypal (you can use credit card and debit card via Paypal), Bank Wire, Cheque and Payment on Collection.

Summary of options:

– PayPal (you can use your credit / debit card here)
– Cash Pickup | Cash on Delivery
– Money Transfer | Bank Transfer

You can also phone our flower store and tell us which of the products on the site you would like, and we can process your payment over the phone.

Is my contact information confidential?

f-damour.com keeps all customer information confidential. We never share a customer’s personal details with any 3rd party. We do not sell contact details to advertising agencies. In the event of a legal requirement, fraud, or law-enforcement request, your personal information as required by law, may be shared upon request from the relevant authorities. You can read our privacy policy and Terms & Conditions for further details.

What is Cash on Delivery & Cash on Pickup?

Having the Cash on Delivery payment option available allows you to pay for the goods at the time of delivery. Having the Cash on Collection payment option available enables you to pay for the goods at the time of collection.If you do not have a credit card, this is a reliable method we can provide for you.

Do you phone the customer before delivery? Do you deliver at a time convenient to the recipient?

Does Fleurs Damour Deliver Internationally?

How can I cancel my order & Will I receive a full refund?

If cancellation requested 24 hours in advance of the delivery date an orders can be cancelled for a full refund. If an order has already been shipped, shipping fees will not be refunded. In the case of perishables such as chocolate, fruit, and similar, 50% of the product purchased will be non-refundable.

What are Fleurs Damour Dubai Festival City Mall Opening Hours?

Should you decide to visit the our flower store at Festival City Mall in Dubai, you can purchase your flowers there – we would love to see you!

Dubai Festival City Mall
United Arab Emirates

What is the official website address for Fleurs Damour in Dubai?

Our website address is https://www.f-damour.com

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Hotline +971 42 56 52 72

Deliveries - Important InformationDo you require earlier delivery?

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We will deliver flowers for you 365 days a year / 7 days a week.

Sometimes earlier flower delivery is needed. Perhaps there is a funeral, a wedding, corporate or another reason. If you do require delivery earlier than 10am please place your order first, then contact us by phone +971 42 56 52 72 or Whatsapp +971 50 34 22 543 and we will arrange this for you!

Thank you!